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| Source: CIO / Economic Times 07-26-2017 09:10:02 |  Digital brings exponential change. And along with exponential change come unlimited opportunity. But these boundless opportunities result in heightened customer expectations. The customer is at the centre point in the raging tornado of change fuelled by digitalization, mobilization, disintermediation, automation and augmentation. All innovations and disruption will revolve around the customers.
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