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Strengthening Loyalty Programs to Retain High-Value CustomersSource: http://www.peppersandrogersgroup.com11-04-2015 03:19:21
As the global economy continues to show signs of strength, retail industry CEOs and other senior executives are laser-focused on two areas: revenue growth and customer acquisition. Recent market indicators have been encouraging. For example, general U.S. retail sales rose 0.5 percent in April, according to Market News....


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The top 20 reads by recent Thinkers50 winners according to Business Insider ? we especially like #4 Source:   LinkedIn   11-20-2015 09:15:25
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6 Predictions About The Future Of Digital TransformationSource:   Forbes   12-09-2015 09:16:33
Gazing intensely into their respective crystal balls, Gartner IT +1.10%, IDC, and Forrester have come up with predictions for 2016 and beyond, highlighting digital transformation and its impact on businesses and consumers worldwide....


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Zuckerberg Confirms Facebook Is Working On Augmented RealitySource:   TechCrunch   12-23-2015 09:26:36
?Yeah!? Facebook CEO Mark Zuckerberg said excitedly in response to a big question for his company: is Facebook working on augmented reality? ?It?s a bit further out,? he followed up during a talk about virtual reality at the Vanity Fair New Establishment Summit in San Francisco....


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What it means when your company hires a chief digital officerSource:   CMO.DELOİTTE.COM   12-24-2015 10:12:22
The chief digital officer role is on the rise in the C-suite. Companies who are considering hiring a CDO believe they need an empowered leader to drive business growth by accelerating the integration of digital across the organization, shifting the business away from existing models and infrastructure, and breaking internal departmental silos. In its 2014 CEO Survey of 410 CEOs and senior business executives, Gartner found that ?20 percent of large organizations? CEOs have already involved a data officer in leading their organization?s digital innovation.? They also predicted that ?25 percent of organizations will have a CDO by 2017, with that figure rising to 50 percent in heavily regulated...


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THE CHIEF DIGITAL OFFICER TRENDSource:   EgyptInnovate   01-14-2016 09:56:08
Let me begin by asking who in your company is managing the big sexy data, the omnichannel customer, or building digital products that can be monetized? I thought so, now might be the time to consider hiring a Chief Digital Officer....


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More Digital Business = More Chief Digital OfficersSource:   CMS Wire   03-17-2016 09:34:34
Companies promoted at least 11 chief digital officers (CDOs) to CEO last year. It marks the third straight year more CDOs rose to the top of their organization....


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Former Xome CEO and Groupon exec Kal Raman takes new gig at Samsung as chief digital officerSource:   GeekWire   04-08-2016 09:47:31
Kal Raman is taking on another high-level position at a large tech company.

The former Groupon COO and Drugstore.com CEO is now the chief digital officer at Samsung, according to a recent change on Raman?s LinkedIn profile....


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Dentsu names James Hawkins as chief digital officer of Dentsu media APACSource:   The Drum   04-19-2016 09:15:09
Denstu has promoted Dentsu Möbius CEO James Hawkins to the wider role of Dentsu media chief digital officer APAC....


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WE HEAR: VW SEEKS NEW PARTNERSHIPS, BUT NOT WITH GOOGLE OR APPLESource:   Motor Trend   05-02-2016 09:10:43
As automakers start offering ride sharing services and more ways for consumers to connect to their vehicles, Volkswagen now wants a piece of the pie. According to a new report, VW is seeking partners to help expand its reach, but isn?t currently talking to Apple or Google....


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